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Privacy Policy

Privacy Policy

The Palibex Privacy Policy deals with the collection, use and sharing of the personal information which Palibex may receive during the course of its relationship with Users; for example, visiting our website, opening an incident report and/or contracting the services of Palibex or calling for technical support. Please dedicate a few minutes to reading the following document to know how we handle this information, what type of information we collect, how we use it and for what purpose, to whom it is provided and what we do to protect your personal information. Your privacy is crucial to Palibex and we are committed to protecting it.

Reasons to collect personal information

Palibex collects personal information because it helps us to provide a better service. It allows us to provide convenient access to our services and highlight those which may be of interest to you. In the case of any incident, this information is important to verify the authenticity and accuracy of each incident report. Furthermore, collecting personal information helps us to keep Users up to date with our latest products and services, special offers and events which may be of interest.

If you do not wish to receive news related to our company and the latest updates about our services, please contact our customer service department at 902 444 555.

The information we collect and how we use it

Under certain circumstances; your personal information can help us to offer a better service. When interacting with Palibex, we collect pertinent information such as your name, address, telephone number, e-mail address and contact preferences as well as details on the services you have contracted with our company. We also collect information for the purposes of market analysis, such as your employment to understand better the needs and activities of our clients and serve them better. Palibex collects information related to the activities of our clients in our website, by telephone and in our personal meetings. This helps us to decide on how to provide useful information and better understand which of our services are most useful for you.

Your Palibex User profile and related information

The Palibex website allows you to create a User profile with your personal information. This convenient service will help you save time and make the most of our web-based services.

Your non-confidential information is public

If you use the notice boards or discussion forums of our website, you should note that any information you post will be visible to all Users. Any personal information posted on these forums can be read, copied and/or used by other Users to send you unsolicited messages. Palibex accepts no responsibility for any personal information you decide to post on these forums.

Security measures for personal information

Palibex takes the administrative, technical and physical precautions necessary to safeguard the personal information of Users against loss, theft or malicious use as well as unauthorised access, publication, alteration or destruction.

You can also help to protect the confidentiality of your personal information while browsing the internet. It is recommended to change your passwords frequently using combinations of letters and numbers and always use a secure web browser.

The integrity of personal information

Palibex has established the security measures necessary to ensure your personal information is precise, complete and up to date exclusively for the purposes it was requested. Naturally, Users can exercise their right to access, rectification, cancellation and opposition as established by law by sending a certified letter, including a photocopy of their DNI or passport, to the following address: c/ Montejo 4. P.I. de Villaverde, 28021 Madrid.


Access to this may involve the use of cookies. Cookies are small pieces of information that are stored on the browser used by each User for the server to remember certain information that can be used. This information can identify you as a specific User and allows you to save your personal preferences and technical information such as visits or specific pages you visit.

Users who do not wish to receive cookies or wish to be informed before they are stored on your computer you can set your browser to that effect.

Most browsers today allow cookies management in 3 ways:

  1. Cookies are not acceptable ever.

  2. The browser asks the User whether to accept each cookie.

  3. Cookies are accepted always.

The browser also may include the ability to specify better what cookies should be accepted and which not. Specifically, the User can normally select any of the following options:

  1. reject cookies from certain domains;

  2. reject third party cookie;

  3. accept cookies and not persistent (they are deleted when the browser closes);

  4. allow the server to create cookies for a different domain.

  • For more information about Chrome click here.

  • For more information about Explorer click here.

  • For more information about Firefox click here.

  • For more information about Safari click here.

However, please note that by eliminating these cookies your browsing experience of the website may be affected.

Cookies of Third Parties

In some cases, we share information about visitors to this site in anonymous or aggregate form with third parties, such as advertisers, sponsors or auditors for the sole purpose of improving our services. All these processing tasks will be governed by the laws and all their rights will be respected in the protection of data according to existing regulations.

This site measured traffic with different solutions that may use cookies or Web beacons to analyse what is happening in our pages. We currently use the following solutions for the measurement of traffic from this site. You can see more information about the privacy policy of each of the solutions used for this purpose:

This site also can host its own advertising, affiliate or advertising networks. This publicity is shown by ad servers that also use cookies to display content related advertising to Users. Each of these ad servers has its own privacy policy, which can be consulted on their own websites.

Cookies are files created in the browser of the User to register their activity at a website, permitting a more fluid and personalised experience.

 Cookie  Nombre  Propósito  Más información 
 Google Analytics 






This collects anonymous information on the User’s browsing history of the website in order to know the origin of the visits and similar statistical data. Currently, this site does not use these cookies.  – Google Privacy Centre 


 –Google Analytics Opt-out Browser Add-on 



Save the current language of the website. 

The installation of cookies is not necessary to use this website. The User may choose not to accept them or configure their browser to block them and/or eliminate them.



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